 Satisfaction Guarantee And Return Policy |
| Satisfaction Guarantee And Return Policy |
If you are not completely happy with your purchase, return it to us with the sales receipt within 10 working days for exchange, gift certificate or refund. Gift certificates are entitled to a non-refundable merchandise exchange. We provide a free replacement insurance document from our laboratory with every item valued over $1000 (for items less than $1000 there is a minimal charge). It states exactly what the item is, its quality and its replacement value. The document is stored with its photo in our database for future reference. This documentation allows us to do quick and easy insurance updates or replacements in the event of loss. You also get our personal guarantee....
We want you to be more than a satisfied customer....we want you to be delighted. We want you to think of us as your personal jeweller. And we want you as a lifetime client. |
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